Reference

What You Agree To When You Use letsbetmd

These terms set the rules for every account on letsbetmd — how you open one, how your money moves through PayPal, Venmo, or Play+, and what happens if something goes wrong.

Applies to all account holdersCovers PayPal, Venmo, Play+ useState eligibility appliesEffective upon account creation
letsbetmd What You Agree To When You Use letsbetmd
TERMS CONTACT

How to Reach Us About These Terms

Got a question about a specific clause, your account status, or a transaction that doesn't line up with what these terms describe? Our support team handles policy questions the same way they handle payment issues — directly and without the runaround. Reach out through any of the channels below and reference your account ID for the fastest response.

Live Chat Open the chat widget from any page while logged in. Reference your account number and the specific term or transaction you're asking about.
Email Support Send policy questions to our support address shown in your account settings. We aim to respond within one business day for terms-related requests.
Account Help Center The Help Center inside your account dashboard covers common terms questions, payment rules, and how to request a copy of your transaction history.
DATA AND SECURITY

How We Protect Your Account and Data

Your account data is held under the terms outlined in our Privacy Policy, which runs alongside these terms. We use SSL encryption across all account sessions and payment flows — that includes every PayPal, Venmo, and Play+ transaction you initiate. We keep transaction records for the period required by applicable state law, and you can request a copy of your records at any time through the Help Center. If you believe your account has been accessed without your knowledge, contact support immediately; we can freeze account activity while the situation is reviewed.

SSL on Every Transaction All payment activity — PayPal deposits, Venmo transfers, Play+ loads — runs over encrypted connections. We do not store full card or wallet credentials on our servers.
Data Retention Policy We retain account and transaction data for the duration required under your state's applicable regulations. You may request a data summary through the Help Center at any time.
Cookie Use Disclosure We use session and analytics cookies to keep your account active and to understand how the platform is used. You can manage cookie preferences in your browser settings at any time.
Requesting Changes or Corrections If any personal data we hold on your account is incorrect, contact support via live chat or email. We'll review and correct verified errors within a reasonable time frame.

Common Questions About These Terms

These are the questions we hear most often about account rules, payment terms, and what happens when something needs to be resolved. If yours isn't here, live chat or email will get you a direct answer.

Yes. The same account terms cover all activity — sportsbook wagers, casino sessions, and every payment transaction regardless of whether you funded via PayPal, Venmo, or Play+.

We'll email you before any material change takes effect. For minor updates, the revised terms are posted and the effective date is updated. Continued account use after that date means you accept the changes.

Access depends on state law. If you're in a state where the platform isn't permitted, your account may be restricted automatically. Contact support if you believe a restriction was applied in error.

Log in, go to account settings, and select the account closure option before the new terms take effect. Any remaining balance will be processed through your verified withdrawal method on file.

Start with the Dispute Resolution process described in these terms — contact support first with your transaction ID. If unresolved, the terms outline the escalation path available to you under applicable state law.

Submit a request through the Help Center inside your account dashboard. We'll compile your transaction records and account data and deliver them within the period required by applicable state regulation.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.